Earlier in February, I had the privilege of traveling to Auburn, Indiana to “Go Live” with DeKalb Area Rural Transit (DART). DART provides public transit, medical and senior service rides in and out of DeKalb County, Indiana. They have migrated from an in-house developed scheduling system to Easy Rides Basic. I worked primarily with Jenny Shipe (Transportation Specialist), Sally Moughler (Scheduler/Dispatcher), Roxann Shireman (Scheduler/Dispatcher), and a little with Bob Burris (Driver) and Patti McGill (Billing Specialist) and Meg Zenk (Executive Director).As I oftentimes experience with new customers, the office staff at DART were rather apprehensive about this significant change in how they schedule and dispatch. I have the advantage and experience of knowing that “Go Live” isn’t going to be the chaos that people imagine it to be. That’s one of the reasons it’s always fun for me to go On-Site for the Live implementation of Easy Rides and watch all of our work come together. It was especially rewarding to see Sally’s excitement on the first day as things clicked into place and she grew more confident in using Easy Rides – she was excited! By the second day, she gave up on trying to keep the old paper system up to date.One of the tasks that we were able to eliminate is filling out and printing Medicaid forms. I was able to automate the entire process so that they just need to enter the date and print off all of the completed forms for all Drivers & Clients at once and ready for signature and submission. Also, the trips requiring a Medicaid form on each Driver’s manifest are marked with a red “Medicaid” and the forms also have the Driver’s name and route information so they can be quickly and easily matched. That daily process alone was reduced from about fifteen minutes or more to less than one minute, and makes it easier for the billing person to spot those trips on the paperwork.Thanks to the Executive Director/Transportation Director Meg Zenk, and all of the Drivers and staff at DART. I especially want to thank Jenny Shipe and Sally Moughler for all of their hard work and dedication towards making this project a success. Welcome to the Mobilitat family!